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How to connect Strava to your Giving Page

How to connect your Strava or Fitbit account to your Giving Page

Connect your Strava and/or your Fitbit account to your Giving Page so your distance will automatically appear on your page after your activity, allowing friends and family see you get closer to your goal.

  1. Go to your online Giving Page.

  2. Click on "Connect to Strava/Fitbit".

  3. Give permission for Cancer Research UK to access your Strava and/or Fitbit account.

  4. Choose your settings - you have control over what activities appear on your page.

  5. Save your settings and your miles will automatically begin appearing on your page.

If you don't have a Strava account, you can create one here.

Why aren't my Strava activities showing on my Giving Page?

There are several reasons why your Strava activity is not showing as you expected:

  • This could be due to the date ranges you have set. You can change these in 'Manage Strava Settings'.

  • There can also sometimes be a short delay between completing your activity and your activity appearing on your page. Please check your giving page again later.

  • Your Strava activity does not match the activity types you have selected in your Strava settings. For example, you completed a walk but your Giving Page Strava settings only have cycle selected. Therefore, you have not selected that activity type to be displayed on your Giving Page. You can update the activity type that appear on your Giving Page in the 'Manage Strava Settings'.

  • Your Strava privacy settings are not set to 'everyone'. You can change Privacy settings in Strava. Haven't found the answer to your question? This page has further support for Strava, Fitbit and general Giving Page queries.

How can I delete a Strava or Fitbit activity from my Giving Page?

You can delete any activity you don’t want to appear on your Giving Page by using the delete option below the activity post.

You can disconnect Strava/Fitbit from your giving page at any time by accessing your Strava/Fitbit settings. Cancer Research UK will never delete activities from your Giving Page. If you update the ‘timeframe’ section in the Strava settings from your Giving Page, you will still need to manually delete unwanted activities from your Giving Page.

Haven't found the answer to your question? This page has further support for Strava, Fitbit and general Giving Page queries.